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Professional IT Solutions Since 2020

Professional IT Solutions
for Your Business

Comprehensive IT services for printers, laptops, desktops & all technology products. Experience affordable pricing, reliable service, and on-time delivery guaranteed.

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5000+ Happy Clients
98% Satisfaction Rate
24/7 Support Available
Why Choose Us

Excellence in Every Service

Your trusted partner for comprehensive IT solutions with unmatched quality and reliability

Affordable Pricing

Competitive rates without compromising on quality. Best value for your investment with transparent pricing.

On-Time Delivery

We respect your time. Quick turnaround with punctual service guaranteed for all repairs and installations.

Quality Assured

Certified technicians with years of experience. Quality work guaranteed with comprehensive warranty coverage.

24/7 Support

Round-the-clock customer support. We're here whenever you need assistance with expert guidance.

Our Services

Comprehensive IT Solutions

Professional services tailored to meet all your technology needs

Printer Services

  • Printer repair & maintenance
  • Cartridge refilling & replacement
  • Printer installation & setup
  • Network printer configuration
  • All major brands supported

Laptop Services

  • Hardware repair & replacement
  • Screen replacement service
  • Battery replacement & upgrades
  • Keyboard & touchpad repair
  • Performance optimization

Desktop Services

  • Hardware upgrades & expansion
  • Custom PC building
  • Component replacement
  • System optimization
  • Data recovery services

Software Services

  • OS installation (Windows, Linux)
  • Software installation & updates
  • Virus removal & protection
  • Data backup solutions
  • System troubleshooting

Networking

  • Network setup & configuration
  • WiFi installation & optimization
  • Router configuration & security
  • Professional cable management
  • Network troubleshooting

IT Products

  • New & refurbished laptops
  • Desktop computers & workstations
  • Printers & scanners
  • Computer accessories
  • Networking equipment

Track Your Service Request

Enter your phone number, ticket ID, or last 4 digits to check the real-time status of your service

Our Advantages

What Makes Us Different

Expert Technicians

Certified professionals

Quality Parts

Genuine components

Warranty

Service guarantee

Doorstep Service

Free pickup & delivery

Easy Booking

Online & phone support

Google Reviews

What Our Customers Say

Verified reviews from our clients in Maynaguri & Jalpaiguri

4.3
10+ Google Reviews · Maynaguri, Jalpaiguri
S
Local Guide · Maynaguri

My laptop screen was completely cracked. OS Operating Your Server replaced it within a day at a very reasonable price. The technician was professional and the quality of work is excellent. Highly recommended!

Google Review
2 weeks ago
P
Maynaguri, Jalpaiguri

Got my HP printer serviced and cartridge refilled here. They came to my home for pickup and delivery — no extra charge! The printer works perfectly now. Very honest and trustworthy service.

Google Review
1 month ago
R
Maynaguri, Jalpaiguri

Set up complete office networking for my shop — WiFi, 4 computers, printer sharing. Everything was done neatly and on time. The team is knowledgeable and pricing is very fair. Best IT service in Maynaguri!

Google Review
3 weeks ago
A
Jalpaiguri Town

Windows was totally corrupted on my old laptop. They installed fresh Windows 11, cleaned the machine, and upgraded the RAM — all in one visit. Laptop feels brand new now. Service is fast and communication is great.

Google Review
1 month ago
M
Maynaguri, Jalpaiguri

Desktop was not turning on. They diagnosed motherboard issue quickly and fixed it without replacing unnecessary parts. Transparent about cost before starting. Really appreciate their honesty and 90-day warranty!

Google Review
2 months ago
D
Local Guide · Maynaguri

Bought a refurbished laptop from OS and it's working flawlessly for over 6 months. They gave proper invoice, warranty card and even helped set up all my software. Genuinely helpful staff. Will come back again!

Google Review
2 months ago
B
Maynaguri, Jalpaiguri

Good service for laptop battery replacement. Reasonable price and done the same day. The staff is friendly and helpful. Would recommend to anyone in Maynaguri needing IT repairs.

Google Review
3 months ago
A
Maynaguri

Average experience. Work was done but communication could be better.

Google Review
5 months ago
R
Maynaguri, Jalpaiguri

Amazing experience! Virus completely removed from my PC and they also installed good antivirus. PC is running super fast now. Very affordable and the team explained everything clearly. 5 stars without any doubt!

Google Review
1 month ago

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About Us

Who We Are & What We Stand For

Operating Your Server (OS) is a trusted IT solutions provider based in Maynaguri, Jalpaiguri, West Bengal, serving individuals and businesses since 2020. We specialize in repair, maintenance, and support for all major technology products — from printers and laptops to full network infrastructures.

Our team of certified technicians brings years of hands-on experience and a genuine passion for technology. We believe that quality IT support should be accessible and affordable for everyone — which is why we offer transparent pricing, doorstep services, and honest consultations.

Whether you need a quick laptop screen fix, a complete office network setup, or ongoing IT maintenance for your business, we've got you covered with fast turnaround times and a satisfaction guarantee.

Founded in 2020, Maynaguri
Certified Technicians
All Major Brands Supported
Free Doorstep Pickup
Transparent Pricing
90-Day Service Warranty
5K+ Happy Clients
5+ Years Experience
98% Satisfaction Rate
24/7 Support Available
Secure Payments
Powered by Razorpay

Safe, Fast & Seamless Payments

We use Razorpay — India's most trusted payment gateway — for all online transactions. Your payment is always protected.

Bank-Grade Security

All transactions are protected with 256-bit SSL encryption and PCI-DSS Level 1 compliance. Your financial data is never stored on our servers.

Instant Confirmation

Payments are processed in real-time. You'll receive an instant confirmation via SMS and email as soon as your payment is successful.

Easy Refunds

Eligible refunds are processed directly to your original payment method within 5–7 business days as per our refund policy below.

Digital Receipts

A detailed GST invoice is automatically generated and emailed to you after every successful payment for your records.

UPI (GPay, PhonePe, Paytm)
Credit / Debit Card
Net Banking
Wallets
EMI Options
All payments are 100% secure. We do not store card or UPI details on our platform.
Policies

Return, Refund & Cancellation Policy

Clear and fair policies designed to protect your interests. Last updated: April 2026

Service Cancellation

Cancel within 2 hours of booking — full refund, no questions asked.
Cancel 2–24 hours before the scheduled visit — full refund issued.
Cancel less than 2 hours before visit — a convenience fee of ₹99 may be deducted.
Cancellations can be made via call, WhatsApp, or the online tracking portal.
No cancellation once the technician has reached your premises and work has commenced.

Refund Policy

Refunds for eligible cancellations are processed within 5–7 business days to the original payment method.
If the service issue persists after repair, we will re-attend at no extra cost or issue a full refund.
UPI/card refunds are auto-processed via Razorpay. Bank transfers within 3–5 working days.
Partial refunds may apply if part of the work has already been completed.
To request a refund, contact us with your ticket/order ID at support@ositzone.in.

Product Return Policy

Products can be returned within 7 days of delivery if defective or not as described.
Replacement or full refund provided for DOA (Dead on Arrival) products.
Products must be in original packaging with all accessories and invoice intact.
Returns not accepted for software licenses, consumable items (cartridges opened), or products with physical damage by the user.
Free reverse pickup available for defective product returns within Kolkata.

Service Warranty

All repair services carry a 90-day warranty on labour and replaced parts.
If the same problem recurs within the warranty period, we fix it free of charge.
Warranty is documented on your service receipt / digital invoice.
Warranty is void if the device is tampered with by another party after our service.
Physical damage, water damage, or power surge issues occurring after service are not covered.
Important: All payments processed through Razorpay are subject to Razorpay's standard payment terms. In case of any payment dispute, please contact us at support@ositzone.in or call +91 70013 80886. We are committed to resolving all issues fairly and promptly. For Razorpay-specific payment queries, you can also reach Razorpay support at razorpay.com/support.
Find Us

Our Location & Contact

Visit us at our Kolkata office or reach out via phone and email — we're always here to help

Office Address

Malbazar Road, Maynaguri, Jalpaiguri – 735224, West Bengal (Near Bharati Cinema Hall)

Get Directions

Phone & WhatsApp

+917001380886 Chat on WhatsApp

Email Us

support@ositzone.in

We reply within 2 business hours

Business Hours

Monday – Saturday: 9:00 AM – 8:00 PM

Sunday: 10:00 AM – 5:00 PM

Online Support 24/7

We also offer free doorstep pickup & delivery across Jalpaiguri & nearby areas. Call or WhatsApp to schedule.

Access Portal

Login to Your Account

Secure access for administrators and technicians

Need help? Chat with us!
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